Legal

Privacy Policy

Last updated: 23 May 2026

This policy explains what data Azon Labs collects when you visit our website or contact us, why we collect it, how we use it, and what choices you have. We've written it in plain English. If anything's unclear, email us at privacy@azonlabs.com and we'll explain.

Who we are

Azon Labs Limited ("Azon Labs", "we", "us") is an Ontario, Canada company that builds agentic systems for mid-market operators. Our registered address is 1300 Cornwall Road, Oakville, Ontario, L6J 7W5, Canada. For any privacy questions, the fastest route is privacy@azonlabs.com.

What we collect

We only collect data you give us directly.

When you fill out our partnership application form, you give us:

  • Your name

  • Your email address

  • Your company name

  • A short description of what you're trying to build

When you subscribe to the Agentic Transformation Brief, you give us your email address.

When you request the Agentic Ops Playbook, you give us:

  • Your work email address

  • Your phone number if you choose to provide it

We do not use third-party advertising trackers and we do not sell your data.

Why we collect it

  • Partnership applications - to evaluate whether your situation is a fit for our services, and to reach back out to schedule a call if it is.

  • Agentic Ops Playbook requests - to send you the requested playbook and record the request in Attio. This does not subscribe you to a newsletter.

  • Brief subscriptions - to send you the Agentic Transformation Brief and related operator content. You can unsubscribe from any email we send.

We rely on your consent (for the Brief subscription) and our legitimate interest in running and improving a B2B services business (for the application form and playbook request flow).

Where your data lives

  • Partnership application data, Agentic Ops Playbook requests, and Brief subscriber emails are stored in Attio, our customer relationship management system.

  • Playbook delivery emails are sent through Resend, our transactional email provider.

  • The website itself is hosted by Railway.

These providers act as our data processors. They have access to your data only to provide their service to us, and they're contractually bound to protect it. Some of them may store data outside Canada - typically in the United States or European Union.

How long we keep it

  • Partnership applications - we keep these for as long as it is reasonable to follow up on the conversation, and for up to three years after our last contact with you for record-keeping. You can ask us to delete sooner.

  • Agentic Ops Playbook requests - we keep these for as long as it is reasonable to follow up on the request, and for up to three years after our last contact with you for record-keeping. You can ask us to delete sooner.

  • Brief subscribers - until you unsubscribe, after which we remove your email from active sending lists. We may retain a suppression record so we don't accidentally email you again.

Your rights

Depending on where you live, you may have rights to:

  • Access the personal data we hold about you

  • Correct it if it's wrong

  • Delete it

  • Object to or restrict how we use it

  • Export it in a portable format

  • Withdraw consent for marketing emails at any time

To exercise any of these, email privacy@azonlabs.com. We'll respond within 30 days.

If you're in Canada and you're not happy with our response, you have the right to complain to the Office of the Privacy Commissioner of Canada. If you're in the UK or EU, you can complain to your local data protection authority.

Cookies

We use only strictly necessary cookies - the ones needed to make the site work (for example, remembering you've accepted this notice). We do not use advertising, analytics, or cross-site tracking cookies.

Children

Our site and services are intended for businesses and adults. We do not knowingly collect data from anyone under 16. If you think a child has given us their data, email privacy@azonlabs.com and we'll delete it.

Changes to this policy

We'll update this page when our practices change. The date at the top will reflect the most recent update. Material changes will be flagged on the page or by email if you're a Brief subscriber.

Contact

For anything privacy-related: privacy@azonlabs.com